Job Purpose

Responsible for managing the Company’s Business Development and Customer Service-related support activities. This includes coordinating with other related departments in the Company to ensure contract and service deliveries are in accordance with the contract. 

Key Responsibilities

• Provide clerical support to the Business Development Department
• Able to provide support and meet timelines in all bidding processes.
• Any other ad-hoc assignment from time to time assigned by the Management.

Record Keeping

• To assist in recording and safe keep all contract-related documents.
• To assist in maintaining contract-related incoming and outgoing documents and records.
• To assist in preparing, maintaining and updating the contract master tracker.

Reporting

• To assist the Business Development Department in recording and preparing daily, weekly, and monthly contract and sales-related reports.
• To assist in the preparation of Audit Reports as and when requested by KJTS and/or internal and external auditors.

Work Order & Tender Preparation Support

• To assist the Business Development Department in all aspects, such as issuance, preparing proposals and costing reports, tender document preparation, managing sales and termination work order issuance, distribution, recording and updating, and other related matters.
• To generate work orders (CWO, IWO, JCR, VWO, TWO) and Purchase Request, if required.

Vendor & Supplier Registration and Management

• To manage vendor & supplier registration for clients, based on client/contract requirements for KJFEM and other entities as determined by Management. 

Customer Service

• To attend to enquiries from traditional and digital sources, info gathering and filtering.
• To assist the Business Development Department in contracting and managing customer requests on contract renewal, increases and decreases in contract value. 

Renewal Monitoring

• To monitor the monthly contract and PO renewal status and update

Contract Renewal

• To manage the customer renewal process

Position Accountability/ Scope:

• To create and amend the following as per the direction of the reporting manager:

            - Sales Quotations

            - Sales Order, Initial Work Order or Variation Work Order and other documents

            - Stop Work Orders in relation to HSE Violation

Requirements

Qualifications and Experiences

• Minimum Diploma or Degree in any Field.
• Minimum 2 years’ experience in an administrative role.

Knowledge and Skills Required

• Understanding and full knowledge of Microsoft Office.
• Self-starter, multitasker, proactive, mature and independent.
• Ability to manage priorities and demands and solve problems, support the Manager and other departments within the organization, as well as perform the duties of a supervisor as required.
• Able to multitask and meet tight deadlines

Work Location and Work Hours:

• Work Location is at KJ FEM Pte Ltd, Singapore
• Working Hours will be Monday to Friday – 8.30am to 6.00pm, Saturday – Off Day & Sunday – Rest Day