Case Study | Malaysia

Integrated Facilities Management

Sector: Education
Location: Malaysia

Full-scope facilities management covering hard and soft services, security, landscaping, catering, event management, and ongoing project works. Operations supported by onsite management and central back-office coordination.

Key Results

• Proven operational track record
• In house service delivery
• Integrated upgrade support

  • Challenge

    Maintain reliable operations across multiple campus facilities while integrating energy optimisation, project upgrades, and vendor coordination. Ensure high service quality across all functions without operational disruption.

  • Solution

    Delivered comprehensive, fully integrated FM services with in-house teams performing core functions. KJTS Mobile FM teams support efficiency improvements, while vendor procurement and oversight are managed under KJTS performance governance. Energy optimisation and project upgrades are embedded across all sites.

  • Outcome

    The project demonstrates a 1-year track record of reliable technical FM delivery, with optimised energy performance, streamlined vendor management, and consistent service quality across the portfolio.

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